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What is Product Quality? Here is What You Need to Understand

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We all know it when we see it. A quality product tends to be well designed and constructed, serve the purpose for which it was purchased, and satisfy—or exceed—our expectations. But understanding and fulfilling such subjective parameters is a complex, perennial...

What is an ISO 9001 Quality Management System? An Overview for Importers

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When choosing a manufacturer to trust with your product, the stakes are high. Selecting a low-quality producer can affect your reputation (not to mention your bottom line) for years to come. So you’ll want to work with a manufacturer that has a solid quality...

What is a CAPA in Quality Management? Learn About Corrective and Preventive Action Plans

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Encountering unexpected problems in your business is inevitable. No matter how well prepared your organization is, there’s no avoiding the challenges of a tumultuous world and a human workforce. And when faced with these setbacks, it’s crucial to have a plan in place...

C-TPAT Requirements: What Are They and How Do You Comply?

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The terrorist attacks of September 11th, 2001 changed not only the landscape of world politics but also world economics. One of the ways in which the United States government responded was to establish C-TPAT. Meant to aid the war against terrorism, following C-TPAT...

How to Conduct a Supplier Audit and Strengthen Your Supply Chain

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When establishing a strong supply chain for your company, it’s imperative to understand exactly how your business is operating. Of course, that’s easier said than done if your manufacturing process is remote or overseas. Luckily, audits allow your company to keep an...

5 Ways to Ensure Product Quality and Make Your Customers Happy

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Low prices might make your customers happy in the moment, but quality products are what keep them coming back for more. In this article, we’ll share five of the top ways to boost your product quality in manufacturing and ensure your consumers are always thrilled. #1:...

3 Reasons Your Management Team Cannot Afford to Ignore Product Quality

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There are numerous considerations that go into proper company management: resource planning, team training, forecasting, and so much more. With high-stakes, daily concerns filling your radar, it’s easy to overlook product quality management — but such an oversight can...

How Does Product Quality Affect Customer Satisfaction?

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Customer satisfaction is essential to the success of any business — it enables companies to increase customer loyalty, build brand awareness, and manage costs more effectively. Considering the vital role customer satisfaction plays, you may be curious about its...

Want to Improve Your Quality Management System? (3 Helpful Tips)

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An effective quality management system (QMS) provides many benefits to companies that manufacture consumer products. It can help prevent mistakes, reduce waste, and lower operating costs in your business. If you have already developed a quality management system, you...

How to Improve Product Quality for Better Business Results

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Are you concerned that the quality of your products is not living up to customer expectations? Do consumers leave too many negative reviews on your e-commerce platforms or return products too often? If so, it may be time to think about improving your product quality....